bfam-20201105
false000143757800014375782020-11-052020-11-05

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 8-K
CURRENT REPORT
PURSUANT TO SECTION 13 OR 15(d) OF
THE SECURITIES EXCHANGE ACT OF 1934
Date of report (Date of earliest event reported): November 5, 2020
BRIGHT HORIZONS FAMILY SOLUTIONS INC.
(Exact name of registrant as specified in its charter)
Delaware001-3578080-0188269
(State or other jurisdiction
of incorporation)
(Commission
File Number)
(I.R.S. Employer
Identification Number)
200 Talcott Avenue
Watertown,Massachusetts02472
(Address of principal executive offices)(Zip code)
Registrant’s telephone number, including area code: (617) 673-8000
Not Applicable
(Former name or former address, if changed since last report)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, $0.001 par value per shareBFAMNew York Stock Exchange
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.



Item 2.02Results of Operations and Financial Condition
On November 5, 2020, Bright Horizons Family Solutions Inc. issued a press release announcing its financial results for the fiscal quarter ended September 30, 2020. A copy of the press release is furnished as Exhibit 99.1 hereto and is incorporated herein by reference.
The information contained in this Item, including Exhibit 99.1 attached hereto, is being furnished and shall not be deemed “filed” for any purpose, and shall not be deemed incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Securities Exchange Act of 1934, as amended, regardless of any general incorporation language in any such filing.
Item 9.01Financial Statements and Exhibits
(d)    Exhibits
99.1
104Cover Page Interactive Data File (embedded within the Inline XBRL document).



SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
BRIGHT HORIZONS FAMILY SOLUTIONS INC.
Date:November 5, 2020By:/s/ Elizabeth Boland
Elizabeth Boland
Chief Financial Officer

Document

Exhibit 99.1
Bright Horizons Family Solutions Reports Third Quarter of 2020 Financial Results
WATERTOWN, MA - (Business Wire - November 5, 2020) - Bright Horizons Family Solutions® Inc. (NYSE: BFAM), a leading provider of high-quality education and care solutions designed to help employers support employees across life and career stages, today announced financial results for the third quarter of 2020 and provided an update on the status of current operations resulting from the COVID-19 pandemic.
Third Quarter 2020 Highlights (compared to third quarter 2019):
Revenue of $338 million (decrease of 34%)
Loss from operations of $6 million, compared to income from operations of $63 million
Net loss of $7 million and diluted loss per common share of $0.11
Non-GAAP measures
Adjusted loss from operations* of $3 million, compared to adjusted income from operations of $63 million
Adjusted EBITDA* of $30 million (decrease of 68%)
Adjusted net income* of $1 million and diluted adjusted earnings per common share* of $0.02 (decreases of 98%)
“I am really pleased with the great progress we made in the quarter to re-open our centers and continue to partner with employers and working families who need our services now more than ever,” said Stephen Kramer, Chief Executive Officer. “We are excited to have nearly 90% of our centers open and tens of thousands of children re-enrolled in our high quality care and education programs. Our success in re-opening centers and re-enrolling families is underpinned by our commitment to providing a safe and nurturing environment for children to learn and our resolve as an organization to respond quickly during these challenging times to meet the needs of clients and families.”
“2020 has been an incredibly difficult year for working parents juggling the demands of work and family,” Kramer continued. “The need for additional supports has never been greater and it has been very encouraging to see so many of our clients investing in solutions to help their employees. The events over the last several months have clearly highlighted that child care is critical to the country’s economic recovery and stability and we are proud to partner with so many leading employers to help parents get back to work while their children receive high quality care and education.”
COVID-19 Response Update
As we previously disclosed, the COVID-19 pandemic has substantially disrupted Bright Horizons’ global operations. In mid-March 2020, in response to the growing challenges presented by COVID-19, we began the temporary closure of a significant number of our centers, while continuing to operate critical health care client and “hub” centers to provide care and support services to the children whose parents work on the front lines of the response. Countries and local jurisdictions have since lifted certain restrictions, and we have re-opened a significant number of our temporarily closed centers. As of September 30, 2020, approximately 900 of our child care centers were open, out of a total of 1,026 centers we operate. Our centers are operating with specific COVID-19 protocols in place to protect the health and safety of the children, families and staff, including social distancing procedures for pick-up and drop-off, daily health checks, the use of face masks by our staff, limited group sizes, and enhanced hygiene and cleaning practices. We are focused on the re-enrollment and ramping of our centers, while also continuing the phased re-opening of centers that remain temporarily closed, which we expect to continue through the remainder of 2020, and into 2021. As this is a continuously changing environment, we cannot anticipate how long it will take for re-opened centers to reach typical enrollment levels and there is no assurance that centers currently open will continue to operate. Additionally, as we continue to analyze the current environment, we may decide to not re-open certain centers in locations where demand and economic trends have shifted. Below is an update on the status of our operations and the actions we have taken in response to COVID-19.
North America: As of September 30, 2020, we had approximately 540 open centers in the United States, and approximately 120 centers remained temporarily closed. During the three months ended September 30, 2020, we re-opened approximately 325 centers and opened 3 new centers, as well as permanently closed approximately 50 locations where demand and economics had shifted, including the divestiture of our two centers in Canada. We are working with client partners and continuing to assess demand in order to determine the timing and cadence of re-opening our remaining temporarily closed centers.
United Kingdom: As of September 30, 2020, we had approximately 300 open centers in the United Kingdom, and 4 centers remained closed. During the three months ended September 30, 2020, we re-opened approximately 165 centers, opened one new center, and permanently closed 6 locations where demand and economics had shifted.
Netherlands: We opened one new center during the quarter and were operating a total of 62 centers in the Netherlands as of September 30, 2020. Centers have remained operational throughout the pandemic under the Dutch government mandate that required nurseries to remain open to serve the children of parents who work in vital professions, such as health care or emergency services, and are currently open to all families.
Back-up Care and Educational Advisory: Our other primary service offerings — Back-up Care and Educational Advisory — have remained fully operational for our clients and their employees. In response to the acute need for child care support during this pandemic, we expanded Back-Up Care services to support the needs of families affected by other child care and/or school closures, primarily through in-home and self-sourced reimbursed care. As businesses and families adapt to changing conditions, we have seen our Back-up Care services shift towards the more traditional in-center and in-home service delivery, while the temporary use of self-sourced reimbursed care decreased significantly during the third quarter.
Balance Sheet and Liquidity
Bright Horizons has a strong balance sheet, with $365 million of cash and cash equivalents and an undrawn $400 million multi-currency revolving credit facility at September 30, 2020. For the nine months ended September 30, 2020, we generated $169.9 million of cash from operations, compared to $272.4 million in 2019, and made modest investments in fixed assets and acquisitions of $48.5 million, compared to $126.9 million in the prior year.
Third Quarter 2020 Results
Revenue decreased $173.7 million, or 34%, in the third quarter of 2020 from the third quarter of 2019. The decrease in revenue is related to the temporary closure of our child care centers as a result of the COVID-19 pandemic and the reduced enrollment in the centers that we have re-opened, partially offset by contributions from our back-up care and educational advisory services. Approximately 900 child care centers were open by the end of the quarter, a decrease of 17% when compared to 1,083 during the same period in the prior year.
Loss from operations was $5.9 million for the third quarter of 2020 compared to income from operations of $62.6 million in the same 2019 period. The decrease in income from operations reflects reduced gross profit contributions in the full service center-based child care segment arising from lower enrollment as centers re-ramp, the temporary and permanent closure of centers, and the related impairment charges on long-lived assets and center closing costs of $2.4 million, partially offset by incremental contributions from our back-up care and educational advisory services on expanded sales and increased utilization. We had a net loss of $6.7 million for the third quarter of 2020 compared to net income of $41.3 million in the same 2019 period, a decrease of $48.0 million, or 116%, due to the decrease in income from operations, partially offset by a lower effective tax rate. Diluted loss per common share was $0.11 for the third quarter of 2020 compared to diluted earnings per common share of $0.69 in the same 2019 period.
In the third quarter of 2020, adjusted EBITDA* decreased $64.6 million from the third quarter of 2019, or 68%, to $30.1 million, and adjusted income from operations* decreased $65.7 million, or 105%, to an adjusted loss from operations of $2.9 million, due primarily to the decrease in gross profit in the full service center-based child care segment, partially offset by growth in back-up care and educational advisory services. Adjusted net income* decreased by $49.6 million, or 98%, to $1.3 million, due to the decrease in income from operations, partially offset by a lower effective tax rate. Diluted adjusted earnings per common share* was $0.02 for the third quarter of 2020 compared to $0.86 in the same 2019 period.
As of September 30, 2020, the Company operates 1,026 child care and early education centers with the capacity to serve approximately 115,000 children and their families. As described above, approximately 900 child care centers with the capacity to serve approximately 100,000 children remained open or have re-opened after the temporary center closures due to the COVID-19 pandemic.
*Adjusted EBITDA, adjusted income (loss) from operations, adjusted net income and diluted adjusted earnings per common share are non-GAAP measures. Adjusted EBITDA represents earnings (loss) before interest, taxes, depreciation, amortization, the excess of lease expense over cash lease expense (prior to fiscal 2020), stock-based compensation expense, impairment costs including costs incurred due to the impact of COVID-19, transaction costs, other costs incurred due to the impact of COVID-19 including center closing costs, and duplicative corporate office costs. Adjusted income (loss) from operations represents income (loss) from operations before impairment costs, transaction costs, other COVID-19 related costs, and duplicative corporate office costs. Adjusted net income represents net income (loss) determined in accordance with GAAP, adjusted for stock-based compensation expense, amortization expense, impairment costs, transaction costs, other COVID-19 related costs, duplicative corporate office costs, and the income tax provision (benefit) thereon. Diluted adjusted earnings per common share is a non-GAAP measure, calculated using adjusted net income. These non-GAAP measures are more fully described and are reconciled from the respective measures determined under GAAP in “Presentation of Non-GAAP Measures” and the attached table “Bright Horizons Family Solutions Inc. Non-GAAP Reconciliations.”
2020 Outlook
At this time, the duration and scope of the ongoing business disruption, including the pace of enrollment ramping at re-opened centers and the re-opening of the remaining temporarily closed centers, cannot be predicted, and is dependent on many interdependent variables and decisions by government authorities and our client partners, as well as demand, economic trends, and developments in the persistence and treatment of COVID-19. As previously disclosed, the negative financial impact to our results and future financial or operational performance, including our annual performance for 2020, cannot be reasonably estimated. Therefore, we do not expect to provide financial guidance for the remainder of fiscal 2020.
We will continue to work with our local teams on the operational decisions and prudently manage our spending to support the current operations, while we continue to re-ramp enrollment and re-open the remainder of our business. While these are unprecedented circumstances, our value proposition to families, staff and clients remains consistent and strong — to provide high-quality child care and early education, dependent care, and workforce education services. These challenging times highlight our crisis management abilities, our critical role in the business continuity plans of our client partners, our leadership in developing and implementing enhanced health and safety protocols, and the value that our unique service offering provides to the families and clients we serve. We remain confident in our business model, the strength of our client partnerships, the strength of our balance sheet and liquidity position, and in our ability to respond to changing market conditions.
Conference Call
Bright Horizons Family Solutions will host an investor conference call today at 5:00 pm ET to discuss the third quarter 2020, and the Company’s updated business and near term operating expectations. Interested parties are invited to listen to the conference call by dialing 1-877-407-9039 or, for international callers, 1-201-689-8470, and asking for the Bright Horizons Family Solutions conference call moderated by Chief Executive Officer Stephen Kramer. Replays of the entire call will be available through November 26, 2020 at 1-844-512-2921, or, for international callers, 1-412-317-6671, conference ID #13698066. A link to the audio webcast of the conference call and a copy of this press release are also available through the Investor Relations section of the Company’s web site, www.brighthorizons.com.
Forward-Looking Statements
This press release includes forward looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. The Company’s actual results may vary significantly from the results anticipated in these forward-looking statements, which can generally be identified by the use of forward-looking terminology, including the terms “believes,” “expects,” “may,” “will,” “should,” “seeks,” “projects,” “approximately,” “intends,” “plans,” “estimates” or “anticipates,” or, in each case, their negatives or other variations or comparable terminology. These forward-looking statements include all matters that are not historical facts, including statements regarding the Company’s intentions, beliefs or current expectations concerning, among other things, our results of operations, financial condition, liquidity, operating expectations, effects of COVID-19 on our operations, the continued operation of currently open centers, our phased re-opening plans for temporarily closed center locations, permanent center closures, timing when remaining centers will re-open, timing to re-ramp enrollment and centers, impact of government mandates, cost-saving initiatives, contributions from our back-up care segment, future financial performance, and estimated effective tax rate and tax expense. By their nature, forward-looking statements involve risks and uncertainties because they relate to events and depend on circumstances that may or may not occur in the future. The Company believes that these risks and uncertainties include, but are not limited to, prolonged disruptions to our operations as a result of required school and business closures and stay-at-home mandates in response to the COVID-19 pandemic, including current conditions and future developments in the public health arena; the impact of COVID-19 on the global economy; the availability or lack of government supports; changes in the demand for child care, dependent care and other workplace solutions, including variation in enrollment trends and lower than expected demand from employer sponsor clients as well as variations in return to work protocols; the possibility that acquisitions may disrupt our operations and expose us to additional risk; increased costs resulting from recommended or mandated enhanced health and safety protocols and physical distancing; our ability to pass on our increased costs; our indebtedness and the terms of such indebtedness; our ability to withstand seasonal fluctuations in the demand for our services; our ability to implement our growth strategies successfully; and other risks and uncertainties more fully described in the “Risk Factors” section of our Annual Report on Form 10-K filed February 27, 2020, and other factors disclosed from time to time in our other filings with the Securities and Exchange Commission. These forward-looking statements speak only as of the time of this release and we do not undertake to publicly update or revise them, whether as a result of new information, future events or otherwise, except as required by law.
Presentation of Non-GAAP Measures
In addition to the results provided in accordance with U.S. generally accepted accounting principles (“GAAP”) throughout this press release, the Company has provided non-GAAP measurements - adjusted EBITDA, adjusted income (loss) from operations, adjusted net income and diluted adjusted earnings per common share - which present operating results on a basis adjusted for certain items. The Company uses these non-GAAP measures as key performance indicators for the purpose of evaluating performance internally, and in connection with determining incentive compensation for Company management, including executive officers. Adjusted EBITDA is also used in connection with the determination of certain ratio requirements under our credit agreement. We also believe these non-GAAP measures provide investors with useful information with respect to our historical operations. These non-GAAP measures are not intended to replace, and should not be considered superior to, the presentation of our financial results in accordance with GAAP. The use of the terms adjusted EBITDA, adjusted income (loss) from operations, adjusted net income and diluted adjusted earnings per common share may differ from similar measures reported by other companies and may not be comparable to other similarly titled measures. Adjusted EBITDA, adjusted income (loss) from operations, adjusted net income and diluted adjusted earnings per common share are reconciled from the respective measures under GAAP in the attached table “Bright Horizons Family Solutions Inc. Non-GAAP Reconciliations.”
About Bright Horizons Family Solutions Inc.
Bright Horizons® is a leading global provider of high-quality child care and early education, back-up care, and workplace education services. For more than 30 years, we have partnered with employers to support workforces by providing services that help working families and employees thrive personally and professionally. We operate approximately 1,000 child care centers in the United States, the United Kingdom, the Netherlands, and India and serve more than 1,200 of the world’s leading organizations. Bright Horizons’ child care centers, back-up child and elder care, and workforce education programs, including tuition program management, education advising, and student loan repayment, help employees succeed at each life and career stage. For more information, go to www.brighthorizons.com.
Contacts:
Investors:
Elizabeth Boland
Chief Financial Officer - Bright Horizons
eboland@brighthorizons.com
617-673-8125
Michael Flanagan
Senior Director of Investor Relations - Bright Horizons
michael.flanagan@brighthorizons.com
617-673-8720
Media:
Ilene Serpa
Vice President - Communications - Bright Horizons
iserpa@brighthorizons.com
617-673-8044




BRIGHT HORIZONS FAMILY SOLUTIONS INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (LOSS)
(In thousands, except share data)
(Unaudited)
Three Months Ended September 30,
2020%2019%
Revenue$337,920 100.0 %$511,584 100.0 %
Cost of services282,749 83.7 %386,364 75.5 %
Gross profit55,171 16.3 %125,220 24.5 %
Selling, general and administrative expenses53,301 15.8 %53,964 10.5 %
Amortization of intangible assets7,797 2.3 %8,627 1.8 %
Income (loss) from operations(5,927)(1.8)%62,629 12.2 %
Interest expense — net(9,186)(2.7)%(10,955)(2.1)%
Income (loss) before income tax(15,113)(4.5)%51,674 10.1 %
Income tax benefit (expense)8,459 2.5 %(10,420)(2.0)%
Net income (loss)$(6,654)(2.0)%$41,254 8.1 %
Earnings (loss) per common share:
Common stock — basic$(0.11)$0.71 
Common stock — diluted$(0.11)$0.69 
Weighted average common shares outstanding:
Common stock — basic60,196,795 57,935,118 
Common stock — diluted60,196,795 59,132,689 




BRIGHT HORIZONS FAMILY SOLUTIONS INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME
(In thousands, except share data)
(Unaudited)
Nine Months Ended September 30,
2020%2019%
Revenue$1,138,015 100.0 %$1,541,402 100.0 %
Cost of services908,749 79.9 %1,149,614 74.6 %
Gross profit229,266 20.1 %391,788 25.4 %
Selling, general and administrative expenses159,917 14.1 %166,330 10.8 %
Amortization of intangible assets23,881 2.0 %25,086 1.6 %
Income from operations45,468 4.0 %200,372 13.0 %
Interest expense — net(28,521)(2.5)%(34,626)(2.2)%
Income before income tax16,947 1.5 %165,746 10.8 %
Income tax benefit (expense)7,490 0.6 %(33,123)(2.2)%
Net income$24,437 2.1 %$132,623 8.6 %
Earnings per common share:
Common stock — basic$0.41 $2.28 
Common stock — diluted$0.41 $2.24 
Weighted average common shares outstanding:
Common stock — basic59,253,044 57,820,596 
Common stock — diluted60,001,730 58,941,612 




BRIGHT HORIZONS FAMILY SOLUTIONS INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands)
(Unaudited)
September 30, 2020December 31, 2019
ASSETS
Current assets:
Cash and cash equivalents$365,300 $27,872 
Accounts receivable — net150,099 148,855 
Prepaid expenses and other current assets100,098 52,161 
Total current assets615,497 228,888 
Fixed assets — net606,831 636,153 
Goodwill1,409,040 1,412,873 
Other intangible assets — net281,226 304,673 
Operating lease right-of-use assets717,951 700,956 
Other assets42,976 46,877 
Total assets$3,673,521 $3,330,420 
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
Current portion of long-term debt$10,750 $10,750 
Accounts payable and accrued expenses178,516 167,059 
Current portion of operating lease liabilities94,431 83,123 
Deferred revenue and other current liabilities221,130 222,358 
Total current liabilities504,827 483,290 
Long-term debt — net1,022,489 1,028,049 
Operating lease liabilities727,716 685,910 
Deferred income taxes66,247 58,940 
Other long-term liabilities125,129 102,963 
Total liabilities2,446,408 2,359,152 
Total stockholders’ equity1,227,113 971,268 
Total liabilities and stockholders’ equity$3,673,521 $3,330,420 




BRIGHT HORIZONS FAMILY SOLUTIONS INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
(Unaudited)
Nine Months Ended September 30,
20202019
CASH FLOWS FROM OPERATING ACTIVITIES:
Net income$24,437 $132,623 
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization83,173 80,427 
Impairment losses 20,737 — 
Stock-based compensation expense15,138 12,339 
Deferred income taxes8,408 4,085 
Other non-cash adjustments — net(206)66 
Changes in assets and liabilities18,166 42,890 
Net cash provided by operating activities169,853 272,430 
CASH FLOWS FROM INVESTING ACTIVITIES:
Purchases of fixed assets — net(44,497)(70,161)
Payments and settlements for acquisitions — net of cash acquired(8,101)(30,841)
Proceeds from the maturity of debt securities and sale of other investments10,247 — 
Purchases of debt securities and other investments(6,106)(20,090)
Purchase of equity method investment (5,772)
Net cash used in investing activities(48,457)(126,864)
CASH FLOWS FROM FINANCING ACTIVITIES:
Proceeds from stock issuance — net of issuance costs249,808 — 
Revolving credit facility — net (117,858)
Principal payments of long-term debt(8,063)(8,063)
Payments for debt issuance costs(2,818)— 
Purchase of treasury stock(32,658)(12,023)
Taxes paid related to the net share settlement of stock options and restricted stock(8,896)(6,531)
Proceeds from issuance of common stock upon exercise of options and restricted stock upon purchase27,087 21,506 
Payments of deferred and contingent consideration for acquisitions(1,088)(4,200)
Net cash provided by (used in) financing activities223,372 (127,169)
Effect of exchange rates on cash, cash equivalents and restricted cash286 34 
Net increase in cash, cash equivalents and restricted cash345,054 18,431 
Cash, cash equivalents and restricted cash — beginning of period31,192 38,478 
Cash, cash equivalents and restricted cash — end of period$376,246 $56,909 




BRIGHT HORIZONS FAMILY SOLUTIONS INC.
SEGMENT INFORMATION
(In thousands)
(Unaudited)

Full service
center-based
child care
Back-up careEducational
advisory and other services
Total
Three Months Ended September 30, 2020
Revenue$220,136 $93,050 $24,734 $337,920 
Income (loss) from operations(60,389)46,464 7,998 (5,927)
Adjusted income (loss) from operations (1)
(57,342)46,464 7,998 (2,880)
As a percentage of revenue(26)%50 %32 %(1)%
Three Months Ended September 30, 2019
Revenue$410,789 $80,059 $20,736 $511,584 
Income from operations36,961 19,711 5,957 62,629 
Adjusted income from operations (2)
37,154 19,711 5,957 62,822 
As a percentage of revenue%25 %29 %12 %
(1) Adjusted income (loss) from operations for the full service center-based child care segment represents income (loss) from operations excluding impairment costs incurred due to the impact of COVID-19 on our operations of $1.7 million for fixed assets and operating lease right-of-use assets, $0.7 million in costs primarily associated with the closure of centers, including related severance and facilities costs, and $0.7 million of occupancy costs incurred for our new corporate headquarters during the construction period, which represent duplicative corporate office costs in 2020.
(2) Adjusted income from operations represents income from operations excluding $0.2 million of expenses incurred in connection with completed acquisitions, which have been allocated to the full service center-based child care segment.
Full service
center-based
child care
Back-up careEducational
advisory and other services
Total
Nine Months Ended September 30, 2020
Revenue$768,833 $303,121 $66,061 $1,138,015 
Income (loss) from operations(115,484)143,824 17,128 45,468 
Adjusted income (loss) from operations (1)
(89,795)145,952 17,128 73,285 
As a percentage of revenue(12)%48 %26 %6 %
Nine Months Ended September 30, 2019
Revenue$1,267,689 $214,802 $58,911 $1,541,402 
Income from operations130,318 55,262 14,792 200,372 
Adjusted income from operations (2)
130,511 55,695 14,792 200,998 
As a percentage of revenue10 %26 %25 %13 %
(1) Adjusted income (loss) from operations for the full service center-based child care segment represents income (loss) from operations excluding impairment costs incurred due to the impact of COVID-19 on our operations of $18.6 million for fixed assets and operating lease right-of-use assets, $5.1 million in costs primarily associated with the closure of centers, including related severance and facilities costs, and $2.0 million of occupancy costs incurred for our new corporate headquarters during the construction period, which represent duplicative corporate office costs in 2020. Adjusted income from operations for the back-up care segment represents income from operations excluding impairment costs incurred of $2.1 million related to an equity investment due to the impact of COVID-19.
(2) Adjusted income from operations represents income from operations excluding $0.6 million of expenses incurred in connection with completed acquisitions, which have been allocated to the full service center-based childcare and back-up care segments.




BRIGHT HORIZONS FAMILY SOLUTIONS INC.
NON-GAAP RECONCILIATIONS
(In thousands, except share data)
(Unaudited)

Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Net income (loss)$(6,654)$41,254 $24,437 $132,623 
Interest expense — net9,186 10,955 28,521 34,626 
Income tax expense (benefit)(8,459)10,420 (7,490)33,123 
Depreciation19,496 18,453 59,292 55,341 
Amortization of intangible assets (a)
7,797 8,627 23,881 25,086 
EBITDA21,366 89,709 128,641 280,799 
As a percentage of revenue
6.3 %17.5 %11.3 %18.2 %
Additional Adjustments:
COVID-19 related costs (b)
2,362 — 25,768 — 
Stock-based compensation expense (c)
5,700 4,721 15,138 12,339 
Other costs (d)
685 193 2,049 626 
Non-cash operating lease expense (e)
 136  718 
Total adjustments8,747 5,050 42,955 13,683 
Adjusted EBITDA$30,113 $94,759 $171,596 $294,482 
As a percentage of revenue8.9 %18.5 %15.1 %19.1 %
Income (loss) from operations$(5,927)$62,629 $45,468 $200,372 
COVID-19 related costs (b)
2,362 — 25,768 — 
Other costs (d)
685 193 2,049 626 
Adjusted income (loss) from operations$(2,880)$62,822 $73,285 $200,998 
As a percentage of revenue(0.9)%12.3 %6.4 %13.0 %
Net income (loss)$(6,654)$41,254 $24,437 $132,623 
Income tax expense (benefit)(8,459)10,420 (7,490)33,123 
Income (loss) before income tax(15,113)51,674 16,947 165,746 
Amortization of intangible assets (a)
7,797 8,627 23,881 25,086 
COVID-19 related costs (b)
2,362 — 25,768 — 
Stock-based compensation expense (c)
5,700 4,721 15,138 12,339 
Other costs (d)
685 193 2,049 626 
Adjusted income before income tax1,431 65,215 83,783 203,797 
Adjusted income tax expense (f)
(172)(14,367)(12,433)(46,679)
Adjusted net income $1,259 $50,848 $71,350 $157,118 
As a percentage of revenue0.4 %9.9 %6.3 %10.2 %
Weighted average common shares outstanding — diluted60,196,795 59,132,689 60,001,730 58,941,612 
Diluted adjusted earnings per common share$0.02 $0.86 $1.19 $2.67 



(a)Represents amortization of intangible assets, including $5.0 million and $4.8 million for the three months ended September 30, 2020 and 2019, respectively, and $15.0 million and $14.2 million for the nine months ended September 30, 2020 and 2019, respectively, associated with intangible assets recorded in connection with our going private transaction in May 2008.
(b)COVID-19 related costs represent impairment costs for long-lived assets and investments, and other costs incurred as a result of the impact of COVID-19 on our operations and related management actions. For the three months ended September 30, 2020, impairment costs totaled $1.7 million in the full service center-based child care segment, and for the nine months ended September 30, 2020, impairment costs totaled $20.7 million, of which $18.6 million related to the full service center-based child care segment, and $2.1 million related to the back-up care segment. Other COVID-19 related costs totaled $0.7 million and $5.1 million for the three and nine months ended September 30, 2020, respectively, and were primarily associated with the closure of centers, including severance and facilities costs.
(c)Represents non-cash stock-based compensation expense in accordance with Accounting Standards Codification Topic 718, Compensation-Stock Compensation.
(d)Other costs in the three and nine months ended September 30, 2020 relate to occupancy costs incurred for our new corporate headquarters during the construction period, which represent duplicative office costs in 2020 while we also continue to carry the costs for our existing corporate headquarters. Other costs in the three and nine months ended September 30, 2019 relate to transaction costs incurred in connection with completed acquisitions.
(e)Represents the excess of lease expense over cash lease expense (for periods prior to fiscal 2020).
(f)Represents income tax expense calculated on adjusted income before income tax at an effective tax rate of approximately 12% and 15% for the three and nine months ended September 30, 2020, respectively, and approximately 23% for 2019. The tax rate for 2020 represents a tax rate of approximately 29% applied to the expected adjusted income before income tax, less the estimated effect of excess tax benefits related to equity transactions. However, the jurisdictional mix of the expected adjusted income before income tax for the full year, and the timing and volume of the tax benefits associated with future equity activity will affect these estimates and the estimated effective tax rate for the year.